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Verifying your setup

To confirm that the setup is correct, go to your AI client and ask: "What Salesforce org am I connected to?".

This should display something like:

Successful connection verification

note

Make sure the correct tools are enabled.

  • For ChatGPT you should be in developer mode and have CirraAI enabled ChatGPT tools enabled
  • For Claude ensure the Cirra AI connector is enabled Claude tools enabled
Troubleshooting

If the tools are connected but you receive a message like this:

Connection error message

This is an indication that either:

Tool Permissions

Note that the AI clients will ask your permission the first time before using any tool provided by the Cirra AI MCP server:

Tool permission dialog

Click Allow always to prevent repeated popups for the same function.

Disabling Permission Dialogs

To proactively disable these dialogs, follow the instructions provided by your AI client.